Sep 23

Bilingual Sales Operations Administrator (French/English)

Context

Platform.sh is an innovative, award winning and ambitious company providing a cloud hosting and development tool for web applications.

We are a fully distributed scaleup in hyper-growth mode and with a global reach that spans frontiers.

We value enthusiasm, team spirit, and a constant desire to expand personal knowledge and collaborate with peers. We provide a multicultural, casual and balanced work environment. 


Platform.sh is looking for an experienced sales operations professional with at least 2 years of professional experience to support the company’s sustained growth.


Mission

Reporting to our Sales Operations Manager, you will work cross functionally as a key point of contact for the Sales, Marketing, Customer Success and FP&A teams for all matters relating to sales contracts and billing.

You will oversee our CRM performance and engagement across the teams, onboard new salespeople. You will also use Salesforce to ensure reporting requirements are met and make sure sales data in orders and invoices is complete and consistent across systems (billing, CRM).

You will develop sales reports to deliver data driven insights to departments.

Core Responsibilities

  • Manage the order cycle for Platform.sh products 
  • Review, confirm, update, and reconcile each new order
  • Follow up on any discrepancies in the order process
  • Assist sales and other teams with questions
  • Update and record information amongst multiple internal systems
  • Communicate across the Sales, Marketing, Finance and Product teams
  • Research specific provisioning and revenue questions in our order and revenue systems for events that fall outside of the standard
  • Research, troubleshoot and answer questions from various teams
  • Enforce data quality across all systems
  • Create dashboards and reports for sales data analytics and forecasting 

Qualifications

  • +2 years experience as a Sales administrator in the IT industry
  • Salesforce geek
  • Analytical with proficiency in sales performance metrics
  • Excellent organizational and multitasking skills
  • Excellent communication and people skills with the ability to work autonomously
  • Jira user
  • Reactive, sense of service and of urgency, flexible
  • Detail oriented and rigorous
  • Fluent in English and French


You do not have all the above skills? Go ahead and apply, as we are also looking for potential.

This is a remote job. Work from anywhere! This is a fully remote position for a candidate living and working in the European time zone. Prior experience with fully remote work is not required, but a command of written communication will be key to your success in this role. 

About Platform.sh


Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.

We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.

We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.



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