As a Senior Solutions Engineer at Posh, youâll be on the frontlines of sustaining our growth. Our conversational AI powered chatbots enhance the customer experiences provided by credit unions and banks across the United States. This is only possible because of the work our solution engineers perform navigating the complexities of integrating with the various systems of our customers and fintech partners.
More about Posh
Bank customers are frustrated by clunky UIs, touchtone menus, and long call queues. Posh equips our credit union and bank customers to solve this with conversational AI developed by our founders at the MIT AI lab. Our web and phone bots power 24/7, simple experiences, so that credit unions and banks can deliver exceptional customer support. In addition, our tooling gives partners customizability to brand their own bots and powerful insights to further understand their customers. The result is that in the past 9 months we have tripled our customers, quadrupled our revenue, and doubled our staff. Weâre growing fast, and we are seeking talented people to help us navigate this high growth period.
Things weâre proud of that we want you to know...
- We value growth. We want you to be smarter and more capable than the day you joined. To that end, we celebrate regular âgrowth daysâ for you to learn what you want.
- Weâre building this together. Weâve designed our teams to be cross-functional, and we know a diversity of perspectives is required for success.
- We value you. We offer competitive compensation (cash and equity), benefits, and employee perks.
- Our technology is cutting-edge. We ship fast and always look for opportunities to improve our product.
- Our customers love our products. Itâs the reason weâre growing, and the inspiration for new product ideas.
- We make mistakes. Building a company is hard, and we donât get everything right every time. But we pick each other up, and we keep building.